Kemoranto Technical Support

Help for the rail planner · Version aligned with App 1.0.0

Contact

Email support

We reply to product and technical questions about Kemoranto on iOS.

Email PientkaRobello70@outlook.com

Please include: iOS version, device model, Kemoranto version (Control Panel footer), and what you were doing when the issue happened.

Quick start (review / first use)

  • Open the App → tap Let's Go. That checks Terms & Privacy and opens the station.
  • Tap Dispatch (+) → choose TYPE → enter a task → Dispatch to Gate.
  • On Tickets Printed, tap Couple All to the Rail.
  • Open the ticket → Start Focus Timer if you want a timed session.

Dispatch FAQ

  • Included: Type, Voice, Scan, and Calendar are part of the app.
  • There are no in-app purchases, no credits, and no subscription.
  • If a parse fails, the transcript stays on the console and the app can print tickets from that text.

Permissions

  • Camera / Photos — only for Scan (and optional avatar photo).
  • Microphone / Speech — only for Voice.
  • Calendar — read-only import; Kemoranto never edits your calendar.

If you denied access earlier: iOS Settings → Kemoranto → enable the permission, then retry the channel.

Common fixes

  • Offline on Voice/Scan/Calendar: connect to the internet; Type still works offline.
  • Clear cache: Desk → Control Panel → Clear scan cache (tasks on the rail are kept).
  • Export timetable: Archive tab → share icon (needs archived days).
  • Delete data: Control Panel → Delete account (type CONFIRM) — irreversible on device.

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